Company:Signature Performance
Work Type: Remote / Work From Home
Phone Role: Phone-Based 📞
Pay: $17.75–$18.33/hour
Additional Pay: $4.93/hour Health & Welfare Stipend
Location: United States

Job Overview:
This remote Customer Service Representative role involves answering inbound calls from healthcare providers, veterans, and beneficiaries who need assistance related to healthcare services. The position focuses on first-call resolution, accurate documentation, and delivering professional customer support while navigating internal systems.

Key Responsibilities:

• Answer inbound customer service calls

• Assist healthcare providers, veterans, and beneficiaries with inquiries

• Gather and document required information accurately

• Navigate internal systems to support call resolution

• Maintain quality, productivity, and compliance standards

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⚠️ Disclaimer:
The WFH Job Place is not the hiring company and does not guarantee employment.

Company: Evergreen Nephrology
Work Type: Remote / Work From Home
Phone Role: Phone-Based 📞
Pay: Not listed on job board
Location: United States (Remote)

Job Overview:
Evergreen Nephrology is hiring remote Customer Service Representatives to assist patients and healthcare partners with inquiries related to healthcare services. This role involves handling inbound communication, providing professional customer support, and accurately documenting interactions within internal systems.

Key Responsibilities:

• Answer inbound customer service calls and messages

• Provide accurate information and resolve caller questions

• Document interactions and updates in internal systems

• Maintain customer satisfaction and quality standards

• Follow company-specific procedures and training guidelines

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⚠️ Disclaimer:
The WFH Job Place is not the hiring company and does not guarantee employment.

Company: Five Star call Centers
Work Type: Remote / Work From Home
Phone Role: Phone-Based 📞
Pay: Starting at $15/hour
Shift Differential: +$1/hour for nights/weekends
Location: United States (Remote)

Job Overview:
The Customer Relations Specialist role supports customers through inbound communication, providing assistance, resolving concerns, and documenting interactions accurately in internal systems. This position requires strong communication skills, attention to detail, and the ability to meet quality and performance expectations in a remote environment.

Key Responsibilities:

• Respond to customer inquiries and provide support

• Resolve concerns professionally and efficiently

• Document interactions accurately in internal systems

• Follow established procedures and meet quality standards

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⚠️ Disclaimer:
The WFH Job Place is not the hiring company and does not guarantee employment.

Company: Mutual of Omaha
Work Type: Remote / Work From Home
Phone Role: Phone-Based 📞 (unless the posting indicates otherwise — if it’s non-phone, tell me and I’ll adjust)
Pay: Not listed online
Location: United States (Remote)

Job Overview:
Mutual of Omaha is seeking qualified candidates for a remote position supporting customer service and operations. In this role, you will engage with customers, respond to inquiries, and ensure quality service delivery while maintaining internal standards of accuracy and efficiency.

Key Responsibilities:

• Respond to customer inquiries via phone and other communication channels

• Provide accurate information and assistance based on customer needs

• Document interactions and maintain records in internal systems

• Meet productivity and quality standards according to company guidelines

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⚠️ Disclaimer:
The WFH Job Place is not the hiring company and does not guarantee employment.

Company: Reliance Matrix
Work Type: Remote / Work From Home
Phone Role: Phone-Based 📞
Pay: $18 per hour
Location: United States (Remote)

Job Overview:
RSLI is seeking a Remote Customer Care Representative to provide customer support and service through inbound communication channels. This role involves handling customer inquiries, processing requests, and delivering accurate assistance while maintaining high quality and productivity standards.

Key Responsibilities:

• Respond to inbound customer inquiries

• Provide accurate information and assistance

• Document interactions in internal systems

• Follow established protocols and quality standards

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⚠️ Disclaimer:
The WFH Job Place is not the hiring company and does not guarantee employment.

Company: Alorica
Work Type: Remote / Work From Home
Phone Role: Phone-Based 📞
Pay: $15/hour
Terms: Full-Time
Location: United States

Job Overview:
The Work at Home Customer Service Agent role supports customers by addressing questions, concerns, and service issues. In this position, you will assist customers through inbound phone calls, provide support, and help resolve issues while documenting call-related information accurately.

Key Responsibilities:

• Assist customers with issues and concerns related to products or services

• Document call-related information for auditing and reporting purposes

• Maintain and update customer information as needed

• Upsell current customers on new or enhanced services

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⚠️ Disclaimer:
The WFH Job Place is not the hiring company and does not guarantee employment.

Company: Accolade (with Transcarent partnership)
Work Type: Remote / Work From Home
Phone Role: Phone-Based 📞
Pay: $16.90–$18.00/hour (reported estimate)
Location: United States (Remote)

Job Overview:
As a Care Advocate Coordinator I with Accolade, you will serve as a front-line support specialist helping members navigate their healthcare journey. The role involves interacting with members through inbound and outbound calls, providing guidance, resolving concerns, and coordinating with internal clinical teams to ensure members’ needs are met with empathy and accuracy. 

Key Responsibilities:

• Deliver a personal and high-quality member experience via phone and email

• Act as a healthcare advocate during interactions

• Listen actively to determine member concerns and resolve or escalate appropriately

• Use internal systems to research member cases and document outcomes

• Coordinate with clinical or support teams as needed

• Maintain quality, productivity, and documentation standards 

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⚠️ Disclaimer:
The WFH Job Place is not the hiring company and does not guarantee employment.

Company: HeartFlow, Inc.
Work Type: Remote / Work From Home
Phone Role: Not specified
Pay: $22.50–$30.00/hour
Bonus: Eligible for bonus compensation
Location: United States (Remote)

Job Overview:
HeartFlow is hiring a remote Customer Support Specialist to provide high-quality support through digital communication channels. This role focuses on assisting customers via email, chat, and internal systems, resolving inquiries, and documenting interactions accurately while delivering a professional and supportive experience.

Key Responsibilities:

• Provide customer support through email, chat, and online tools

• Respond to inquiries related to products and services

• Assist with issue resolution and troubleshooting

• Document interactions and outcomes accurately

• Escalate complex issues through appropriate internal channels

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⚠️ Disclaimer:
The WFH Job Place is not the hiring company and does not guarantee employment.

Company: Garner Health
Work Type: Remote / Work From Home
Phone Role: Phone-Based 📞 (also includes chat & email)
Pay: $22/hr
Location: United States (Remote)

Job Overview:
The Customer Experience Associate role supports members by evaluating healthcare claims and assisting them through the claims process. In this position, you will interact with members via chat, email, and phone, provide guidance, and help ensure claims are processed accurately and efficiently while delivering a high-quality member experience.

Key Responsibilities:

• Evaluate and process healthcare claim submissions

• Assist members through chat, email, and phone communication

• Answer questions related to claims and benefits

• Document interactions and outcomes accurately

• Collaborate with internal teams to resolve member issues

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⚠️ Disclaimer:
The WFH Job Place is not the hiring company and does not guarantee employment.

Company: Health Advocate
Work Type: Remote / Work From Home
Phone Role: Phone-Based 📞 (also includes chat & email)
Pay: $16/hr
Location: United States (Remote)

Job Overview:
The Customer Experience–focused role at Health Advocate supports members by helping them navigate healthcare benefits, claims, and related questions. In this position, you will communicate with members through phone, email, and chat, provide guidance, document interactions, and help resolve issues while delivering a high-quality support experience.

Key Responsibilities:

• Assist members with healthcare and benefits-related inquiries

• Communicate via phone, email, and chat

• Document interactions and outcomes accurately

• Research member questions and provide clear guidance

• Escalate complex cases as appropriate

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⚠️ Disclaimer:
The WFH Job Place is not the hiring company and does not guarantee employment.

Company: Cardinal Health
Work Type: Remote / Work From Home
Phone Role: ❌ Non-Phone (documentation-focused role)
Pay: $15.75/hr. - $18.50/hr.
Location: United States (Remote)

Job Overview:
The Medical Documentation Representative II role supports healthcare operations by reviewing, processing, and maintaining medical documentation with a strong focus on accuracy, compliance, and data integrity. This position centers on documentation workflows rather than live phone support and requires attention to detail and familiarity with medical records and healthcare processes.

Key Responsibilities:

• Review and process medical documentation accurately

• Ensure records meet quality, regulatory, and compliance standards

• Work within internal systems to manage documentation workflows

• Identify and resolve documentation discrepancies

• Maintain confidentiality and follow HIPAA guidelines

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⚠️ Disclaimer:
The WFH Job Place is not the hiring company and does not guarantee employment.

Company: CVS Health
Work Type: Remote / Work From Home
Phone Role: ❌ Non-Phone (claims processing is documentation/administrative-focused)
Pay: $17 - $28.46
Location: United States (Remote)

Job Overview:
CVS Health is hiring Claims Processing Representatives I to support the claims adjudication and customer support process. In this remote role, you’ll focus on reviewing incoming claims, ensuring accurate processing, and communicating as needed through internal systems to support member outcomes. This position is typically non-phone and centers on electronic systems, accuracy, and process adherence.

Key Responsibilities:

• Review and process healthcare or insurance claims accurately

• Use internal systems to document claim decisions and outcomes

• Ensure compliance with company policies and regulatory standards

• Communicate responses and updates through internal platforms

• Collaborate with other support teams as necessary

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⚠️ Disclaimer:
The WFH Job Place is not the hiring company and does not guarantee employment.

Company: Firstsource
Work Type: Remote / Work From Home
Phone Role: ❌ Non-Phone (claims examiner work is documentation/processing focused)
Pay: $16/hr
Location: United States (Remote)

Job Overview:
Firstsource is seeking a Remote Claims Examiner to review, process, and validate claims accurately in support of healthcare or insurance operations. This role focuses on detailed documentation work using internal systems, ensuring compliance with policy standards and quality requirements in a remote environment.

Key Responsibilities:

• Review and process incoming claims with accuracy

• Validate documentation for completeness and compliance

• Document claim decisions and outcomes in internal systems

• Identify and resolve discrepancies or missing information

• Support team quality and productivity standards

Apply Here:
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⚠️ Disclaimer:
The WFH Job Place is not the hiring company and does not guarantee employment.